The delivery was way outside of our zone

Most of the orders that come to the marijuana delivery service are from the online website. We have a small machine inside of the store that prints out a sticker ticket with all of the items that have been ordered online. The name of the customer and the phone number and address are printed on the sticker ticket, along with every single item that was ordered and the total that the customer needs to pay. When we fill the orders, we put the sticker ticket on the outside of the bag, sealing the bag and checking off the fact that it has been double checked for accuracy. I was filling an order from the previous night. There was a handwritten sticker ticket. I didn’t recognize the address on the ticket, so I put the address into my GPS to see how far it was from the store. It was 43 miles away and way outside of our delivery zone. I have no idea who took the order the previous night, but they definitely didn’t check to see if the order was inside of the zone or not. I had to contact the customer to tell them that they were unfortunately too far away for us to deliver to the address. Fortunately, the customer was happy to drive 20 miles closer to our address and we drove 20 miles as well. The guy tipped the driver really well and we made the first time patient and marijuana dispensary customer very happy. The guy ordered $434 worth of cannabis products, so I’m glad we could get them delivered.

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