There are some excellent marijuana dispensaries in the area. The weed shop where I task has a name that is relatively similar to another weed store on the other side of town. There are times when we get a confused client that does not remember where they actually put in an order. Recently this last weekend a lady called to make an official complaint about the delivery driver that brought her products. The lady complained that she was missing a pre-roll and she told me that the driver was relatively rude and inconsiderate. I take all of the client complaints seriously and I looked up her order so I could see who the driver was. It was impossible to find the woman’s name in the system. I asked the lady if she was for sure that she ordered from our weed shop. The lady acted essentially like I called her a liar, she became particularly miserable and even more miserable. She offered me her name once more, even though I still could not find her order. I asked the lady to tell me about the products that she ordered online. I was basically trying to match the order items to a certain customer. That did not work especially well either, and I was fast to come to the realization that the client did not have an order in our system. I was able to explain to the lady that we do not carry a couple of those products in our weed store. She must have contacted another weed store to make the unique order. It was unbelievable news for my staff and I, but not so good news for the customer. I urged the lady to reach out to the other weed store with a name that is somewhat similar to ours.